Privacy policy.

Who operates the store

Artisanoria is operated by 厦门包倍融贸易有限公司. Contact support@artisanoria.com with privacy questions or requests.

Information we use

When you place an order, we collect the contact, billing and delivery details you provide, the items ordered, and payment-status and transaction references. We use this information to process payments and orders, arrange delivery, handle returns and replacements, and respond to requests. Guest checkout is available; you do not need to create an account.

If you email us, we receive your email address, message and any attachments you choose to send. Please send only information relevant to your request.

Service providers and payments

WooCommerce stores order records on this website. Website hosting and technical providers process information needed to operate and secure the site. PayPal processes payments under its own privacy statement. Fulfilment and delivery providers receive the details needed to prepare and deliver your order.

Our operator and service providers may process information outside your country, including in China. Providers may retain information under their own terms and applicable obligations.

Cookies, saved pieces and technical information

Saved product identifiers are stored in this browser on your device. Cart and login cookies support shopping and authenticated sessions. Your browser settings control cookies; disabling them may affect checkout. Hosting and security services may record IP addresses, browser information and access logs.

Fonts are loaded from Google Fonts; your browser connects to Google to load them and sends the network information needed for that request.

Clearing saved pieces does not delete order records held by the store or PayPal.

Optional website analytics

With your permission, we use Google Analytics to understand page visits and shopping activity, such as viewing products, adding items to a cart, beginning checkout and completing a paid order. Google receives device and browser information, a cookie identifier, and product and transaction information. We do not send names, email addresses, delivery addresses or payment-card details to Analytics. Google may process this data outside your country.

Analytics stays off until you select Analytics only or Allow analytics & ads. You can decline and continue shopping, or change your choice using Cookie preferences at the bottom of any page. Read how Google uses data from sites using its services.

Optional advertising measurement

If you select Allow analytics & ads, we use Meta Pixel and Conversions API to measure visits, product views, cart additions, checkout and paid purchases, and to support relevant advertising on Facebook and Instagram. Meta may receive product identifiers, order value and currency, device and browser information, IP address, cookie or click identifiers, and hashed contact details for matching. Hashing does not make this data anonymous. We do not send payment-card details. Meta may process information outside your country.

Advertising tracking stays off until you opt in. Essential only and Analytics only both disable Meta tracking. You can withdraw permission using Cookie preferences. A supported Global Privacy Control signal prevents advertising tracking. For an opted-in checkout, the preference is saved with the order so payment confirmation can be measured even when the payment provider reports it later. Read Meta's privacy policy.

Retention and your requests

We retain information for order fulfilment, customer support, payment disputes and applicable recordkeeping requirements. The store has not configured automatic deletion of order records after a fixed period.

You can contact support@artisanoria.com to request access, correction or deletion of your information. We may need to verify your identity before responding. Some transaction records may need to be retained for outstanding orders, disputes or legal obligations.

Changes to this notice

We may update this notice when store operations or services change. The date below identifies this version.